PRIVACY POLICY

Last Updated: 2025
Scope: Tarzsokak online store, dealer panel, and all e-commerce sales channels

This Privacy Policy explains the principles regarding the collection, use, storage, and protection of your personal data within the scope of services provided under the Tarzsokak brand by Bİ GEL TEKSTİL AYAKKABI ÇANTA GIDA SANAYİ VE TİCARET LIMITED COMPANY ("Tarzsokak"). By using the Tarzsokak website and related platforms, all users are deemed to have accepted this Privacy Policy.

1. DATA CONTROLLER

Company Name: Bİ GEL TEKSTİL AYAKKABI ÇANTA GIDA SANAYİ VE TİCARET LTD. ŞTİ.

Address: Kestelli Mah., Kestelli Cad. No:111, 35000 Konak / İzmir, Türkiye

Phone: +90 555 554 92 95

E-mail: [email protected]

Tax Office: Kemeraltı Tax Office

Tax Number / MERSIS Number: 1691075008

2. PERSONAL DATA COLLECTED

Tarzsokak may process the following categories of personal data:

• Identity information (name, surname, and when required, Turkish ID number for invoicing purposes)
• Contact information (phone number, e-mail address, postal address)
• Order and transaction information (order details, invoice information)
• Payment information (amount, installment details, payment method – card numbers are not stored)
• Shipping and delivery information
• Website usage data (IP address, session information, log records)
• Cookie data and similar technological identifiers

3. PURPOSES OF PROCESSING PERSONAL DATA

Your personal data is processed for the following purposes:

• Receiving, processing, and delivering orders
• Carrying out payment transactions and invoicing
• Managing customer support processes
• Membership and account management
• Sending campaigns, discounts, and promotional notifications (where consent is provided)
• Preventing fraud and abuse
• Complying with legal obligations
• Improving website experience, conducting statistical analysis, and reporting

4. TRANSFER OF PERSONAL DATA

Your personal data may only be shared with the following parties and solely for the purposes specified:

• Shipping and logistics companies (for delivery purposes)
• Banks and payment service providers
• Infrastructure and technology service providers (hosting, SMS, e-mail services, etc.)
• Authorized public institutions and authorities when legally required

Your personal data is never sold to third parties and is not shared unlawfully.

5. STORAGE AND SECURITY OF PERSONAL DATA

Tarzsokak implements appropriate technical and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

• SSL encrypted connections
• Secure server and backup infrastructures
• Access controls and authorization restrictions

Your payment card information is not stored within Tarzsokak systems and is processed only through contracted payment service providers.

6. COOKIE POLICY

Tarzsokak uses cookies to improve website performance, enhance user experience, and personalize content.

• Essential cookies (session management, security, shopping cart functionality, etc.)
• Analytics cookies (visitor statistics, page views, etc.)
• Marketing and targeting cookies (subject to your consent)

You may disable or delete cookies through your browser settings; however, certain website features may not function properly as a result.

7. LEGAL BASIS FOR PROCESSING

Your personal data is processed in accordance with applicable laws, including the Turkish Personal Data Protection Law No. 6698 ("KVKK"), based on the following legal grounds:

• Necessity for the establishment or performance of a contract
• Compliance with legal obligations of the data controller
• Legitimate interests of the data controller
• Your explicit consent (for commercial electronic communications, promotional messages, etc.)

8. DATA SUBJECT RIGHTS

Pursuant to Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is processed
• To request information regarding processed personal data
• To learn the purpose of processing and whether data is used accordingly
• To know third parties to whom personal data is transferred domestically or abroad
• To request correction of incomplete or inaccurate data
• To request deletion or destruction of personal data under applicable legal conditions
• To request notification of such actions to third parties receiving the data
• To object to outcomes resulting exclusively from automated processing
• To claim compensation for damages arising from unlawful processing

You may submit your requests through the following channels:

• E-mail: [email protected]
• Address: Kestelli Mah., Kestelli Cad. No:111, Konak / İzmir, Türkiye
• Phone: +90 555 554 92 95

9. DATA RETENTION PERIODS

Personal data is retained for the periods required by applicable laws and for the purposes for which it is processed. Upon expiration of these periods, data is deleted, destroyed, or anonymized in accordance with legal requirements.

10. DISCLAIMER

Tarzsokak is not responsible for transactions conducted through third-party websites, applications, or links outside its own systems. Users are responsible for reviewing the privacy policies of such third-party services.

11. RIGHT TO AMEND THE POLICY

Tarzsokak reserves the right to update this Privacy Policy whenever necessary. The updated version becomes effective upon publication on the website.